Sign up to Implement Sustainable Claims Guidance

Guidance on implementing a process to reduce the environmental impact of domestic property claims, applicable to all types of business, was launched at the 2012 Association of British Insurer’s Property Conference.

Committing to a sustainable claims process requires:

1. Identification of priority areas  to reduce environmental impact

2. Implementation of a sustainable claims management plan to reduce environmental impacts

3. Communication, appropriate to your business, with contractors, suppliers and customers on opportunities to reduce environmental impact

4. Standardised annual reporting on progress
 

What makes such action compelling beyond contributing to the resource efficiency and climate impact of the UK insurance industry is that it makes business sense. Considering the materials used; on-site energy, waste and water management and associated travel can generate cost savings, and improve customer satisfaction through reducing the length of time of time it takes to deal with a claim.

Click here for the Sustainable Claims Guidance

To sign up your company to implement the Guidance or for further information please contact the ClimateWise Secretariat: info@climatewise.org.uk  

Companies leading the way in implementing the Guidance include:

Sustainable Claims Collaboration 

The first stage of this collaboration culminated in the ‘Sustainable Claims Management report’ in 2010. With a focus on domestic property claims, the report takes into account the lessons learnt from similar initiatives within the motor and commercial property sectors and identifies many low cost or no cost opportunities for insurers to increase the sustainability of the process by which insured property is indemnified. 

Click here to download the report 

Building on this report, a series of workshops involving leading property insurer and supplier stakeholders were held in 2011. With the input of the Carbon Trust these identified which elements of the claims cycle have the highest environmental impact , developed understanding of the implications for cost and claims duration and developed guidance for best practice.

Click here for the Sustainable Claims Footprinting Methodology

Click here for the Sustainable Claims Footprinting Data Outputs

For more information please contact: info@climatewise.org.uk